Featured,Internet Services,Phone Services,Tips and Advice
21 December 2008
It doesn’t help that PLDT’s customer service has had a steep downfall for the past few months, even years I think, from its residential customers, let alone installing an IVR (interactive voice response). Here is a quick guide for customers calling into the PLDT customer service line, avoiding the unnecessary long wait.
Restaurants
20 December 2008
After watching a movie in the Shangri-la Plaza mall, I had a craving for Mexican food. Good thing there was a new restaurant within the building and my husband and I checked it out.
The staff was very courteous and was very engaging. I was happy to see that strawberry shake …
Internet Services,Phone Services
8 December 2008
There are about 3-4 major phone companies in the country that offer broadband connectivity to both consumers and businesses. You have PLDT, Globe, Bayantel and SMART (which by the way is also owned by PLDT).
Switch or not to switch?
Everyone seems to be having …
Featured,Latest Trends,Restaurants
7 December 2008
Yet another customer service implementation within the fast food industry.Chowking has implemented a text messaging service to receive feedback from their customers. Have you seen their forms when you last visited one of their branches?
