Comments on: Globe Broadband: Not Worth the Stress http://philippinecustomerservice.com/2008/12/internet-services/globe-broadband-not-worth-the-stress/ Elevating the standards of customer service within the Philippines. Sat, 31 Jul 2010 10:21:32 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: jeffrey pangan http://philippinecustomerservice.com/2008/12/internet-services/globe-broadband-not-worth-the-stress/comment-page-1/#comment-29 jeffrey pangan Sun, 13 Sep 2009 06:56:08 +0000 http://philippinecustomerservice.com/?p=51#comment-29 Very poor ang installtion, darating ang mga installer wala silang tubo at GI wire, nag hihingi sila ng kawayan at GI wire sa costumer unlike smart broadband installer kumpleto gamit nila. Pakibalikan na lng ang ayuin ang antenna bumagsak kasi very poor ang pag kaka install. Very poor ang installtion, darating ang mga installer wala silang tubo at GI wire, nag hihingi sila ng kawayan at GI wire sa costumer unlike smart broadband installer kumpleto gamit nila. Pakibalikan na lng ang ayuin ang antenna bumagsak kasi very poor ang pag kaka install.

]]> By: shella mae baya http://philippinecustomerservice.com/2008/12/internet-services/globe-broadband-not-worth-the-stress/comment-page-1/#comment-28 shella mae baya Thu, 13 Aug 2009 01:56:58 +0000 http://philippinecustomerservice.com/?p=51#comment-28 gud morning... ano ba 2ng connection niyo sa globe?? palaging nawawala ang connection at pgmeron mabagal nanaman... ano ba 2?? palagi na lang ba talagang ganito to?? marami pa la kami nanagcomplain hindi lng po ako... paki ayos naman ho kasi kaya nga kami nagpaconnect kasi akala namin good ang services dito... pwede pa ho bang materminate yong account ko?? lilipat nlang sana ako nang iba... thanks... godbless... gud morning…
ano ba 2ng connection niyo sa globe??
palaging nawawala ang connection at pgmeron mabagal nanaman…
ano ba 2??
palagi na lang ba talagang ganito to??
marami pa la kami nanagcomplain hindi lng po ako…
paki ayos naman ho kasi kaya nga kami nagpaconnect kasi akala namin good ang services dito…
pwede pa ho bang materminate yong account ko??
lilipat nlang sana ako nang iba…

thanks…
godbless…

]]> By: ktd http://philippinecustomerservice.com/2008/12/internet-services/globe-broadband-not-worth-the-stress/comment-page-1/#comment-27 ktd Tue, 24 Mar 2009 09:31:37 +0000 http://philippinecustomerservice.com/?p=51#comment-27 Globelines service has not improved one bit, still daily outages and daily disconnects reconnect only to disconnect again, those disconnects pretty much happen every day at around 6pm here in bacolod sometimes lasting hours and hours disconnecting every 30 seconds. Not unusual to have the broadband service work about half the time in a 24 hour period. Stability has been missing for the entire 10 months i have had this service, Calls to the tech support only gets apologies but even if your service starts working again soon after it will break again the next day. Globelines seems to rely on telling their customers that they are doing system restorations but even if true never fixes the problems. There is no way that my 3mb data only dsl will work without disconnects for even 1 day, thats pretty sad when a internet provider can't deliver 1 day of continuous connection they are paid to provide. Most days have several hours of disconnects and outages the only difference is when and for how long. Globelines service has not improved one bit, still daily outages and daily disconnects reconnect only to disconnect again, those disconnects pretty much happen every day at around 6pm here in bacolod sometimes lasting hours and hours disconnecting every 30 seconds. Not unusual to have the broadband service work about half the time in a 24 hour period. Stability has been missing for the entire 10 months i have had this service, Calls to the tech support only gets apologies but even if your service starts working again soon after it will break again the next day. Globelines seems to rely on telling their customers that they are doing system restorations but even if true never fixes the problems. There is no way that my 3mb data only dsl will work without disconnects for even 1 day, thats pretty sad when a internet provider can’t deliver 1 day of continuous connection they are paid to provide. Most days have several hours of disconnects and outages the only difference is when and for how long.

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