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	<title>Philippine Customer Service &#187; Featured</title>
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	<description>Elevating the standards of customer service within the Philippines.</description>
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		<title>Your Voice on Taxi Drivers: Taxikick and Taxikiss</title>
		<link>http://philippinecustomerservice.com/2012/01/featured/your-voice-taxi-drivers-taxikick-taxikiss/</link>
		<comments>http://philippinecustomerservice.com/2012/01/featured/your-voice-taxi-drivers-taxikick-taxikiss/#comments</comments>
		<pubDate>Sun, 08 Jan 2012 19:22:11 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Transportation]]></category>
		<category><![CDATA[Your Customer Voice]]></category>
		<category><![CDATA[Driving in the Philippines]]></category>
		<category><![CDATA[Public Transportation Philippines]]></category>
		<category><![CDATA[Taxi in the Philippines]]></category>
		<category><![CDATA[Taxikick]]></category>
		<category><![CDATA[Taxikiss]]></category>

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		<description><![CDATA[A quick scan of my Facebook news feed brought my attention to a post about a web application called Taxikick. It is simply a tool where anyone can submit their complaint on abusive taxi drivers.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Lord of the Flies</title>
		<link>http://philippinecustomerservice.com/2011/11/featured/lord-of-the-flies/</link>
		<comments>http://philippinecustomerservice.com/2011/11/featured/lord-of-the-flies/#comments</comments>
		<pubDate>Wed, 02 Nov 2011 04:28:50 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Restaurants]]></category>
		<category><![CDATA[Your Customer Voice]]></category>
		<category><![CDATA[Conti's Pastry Shop]]></category>
		<category><![CDATA[Customer Service Innovation]]></category>
		<category><![CDATA[Francis Kong]]></category>
		<category><![CDATA[Inspire Leadership Consultancy]]></category>
		<category><![CDATA[Serendra Makati]]></category>

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		<description><![CDATA[This is a guest post by Lois Yasay. 
My colleagues and I were having a dinner meeting at Conti’s Pastry Shop and Restaurant at their Serendra Branch. We absolutely adore their cakes and that’s the reason we decided on that restaurant. Halfway through our Mango Bravos and Choco Walnut Tortes, we ...]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Encouraging SMEs to Grow and Expand</title>
		<link>http://philippinecustomerservice.com/2011/10/featured/encouraging-smes-to-grow-expand/</link>
		<comments>http://philippinecustomerservice.com/2011/10/featured/encouraging-smes-to-grow-expand/#comments</comments>
		<pubDate>Mon, 24 Oct 2011 22:17:17 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Butz Bartolome]]></category>
		<category><![CDATA[Franchise Institute of the Philippines]]></category>
		<category><![CDATA[Franchising Philippines]]></category>
		<category><![CDATA[GMB Franchise Developers]]></category>
		<category><![CDATA[Philippine SME and Franchise Expo]]></category>

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		<description><![CDATA[Majority of the businesses in our country are run by small and medium enterprises (SMEs). On every corner in the Metro, one will find an establishment doing its best to compete in their own niche&#8217;. On some locations, you see a duplication of their business, as they grow. There are ...]]></description>
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		<slash:comments>0</slash:comments>
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		<title>IMMAP-DTI Meeting (DTI Permit Guidelines for Online Promotions)</title>
		<link>http://philippinecustomerservice.com/2011/07/featured/immap-dti-meeting-subject-dti-permit-guidelines-for-online-promotions/</link>
		<comments>http://philippinecustomerservice.com/2011/07/featured/immap-dti-meeting-subject-dti-permit-guidelines-for-online-promotions/#comments</comments>
		<pubDate>Fri, 29 Jul 2011 16:41:47 +0000</pubDate>
		<dc:creator>Choy Zablan</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Government Agencies]]></category>
		<category><![CDATA[Latest Trends]]></category>
		<category><![CDATA[Websites]]></category>
		<category><![CDATA[Your Customer Voice]]></category>
		<category><![CDATA[bloggers]]></category>
		<category><![CDATA[consumer act]]></category>
		<category><![CDATA[contest]]></category>
		<category><![CDATA[dti]]></category>
		<category><![CDATA[dti-ncr]]></category>
		<category><![CDATA[immap]]></category>
		<category><![CDATA[online contests]]></category>
		<category><![CDATA[online permit]]></category>
		<category><![CDATA[online raffles]]></category>
		<category><![CDATA[philippine bloggers]]></category>
		<category><![CDATA[pinoy bloggers]]></category>
		<category><![CDATA[sales promotions in manila]]></category>
		<category><![CDATA[sales promotions in the philippines]]></category>

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		<description><![CDATA[Last Thursday (July 28), I had the privilege of being invited by Ms. Janette Toral of Digital Filipino to the IMMAP-DTI meeting held in Makati City.  Here are some of the highlights in the discussion...]]></description>
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		<title>Starbucks Customer Voice Program</title>
		<link>http://philippinecustomerservice.com/2011/01/featured/starbucks-customer-voice-program/</link>
		<comments>http://philippinecustomerservice.com/2011/01/featured/starbucks-customer-voice-program/#comments</comments>
		<pubDate>Tue, 25 Jan 2011 07:44:38 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Restaurants]]></category>
		<category><![CDATA[Role Models]]></category>
		<category><![CDATA[Your Customer Voice]]></category>
		<category><![CDATA[Starbucks]]></category>
		<category><![CDATA[Starbucks Coffee]]></category>
		<category><![CDATA[Starbucks Philippines]]></category>

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		<description><![CDATA[I visited Starbucks at Pearl drive last night for a meeting. It was packed considering it was 10pm at night. Not much of a surprise since it is close to the call centers in the area.]]></description>
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		<slash:comments>18</slash:comments>
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