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Great Customer Service from Doods

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 Featured, Restaurants, Role Models 18 February 2009

Doods has been working for Recipes for years and he has consistently delighted customers with his exceptional customer service. Here is what my visit was like. “It was an ordinary and lazy afternoon. My husband and I went to TriNoma to relax and check out the mall. Soon enough hunger set in and we…..

The Endless List of Choices: PLDT IVR

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It doesn’t help that PLDT’s customer service has had a steep downfall for the past few months, even years I think, from its residential customers, let alone installing an IVR (interactive voice response). Here is a quick guide for customers calling into the PLDT customer service line, avoiding the unnecessary long wait.

Chowking Text Service

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 Featured, Latest Trends, Restaurants 7 December 2008

Yet another customer service implementation within the fast food industry.Chowking has implemented a text messaging service to receive feedback from their customers. Have you seen their forms when you last visited one of their branches?

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