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Panciteria Lido: A Twist to the Famous Old Tradition

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 Featured,Restaurants 4 July 2010

I’ve recently been introduced to Panciteria Lido located at the Capital Towers along E. Rodriguez in New Manila. The name sounded familiar and true enough, it was one of those restaurants that my family went to in Binondo, Manila. 
Since 1936, this establishment has been serving customers their famous Pugon Roasted Asado and an assortment of Chinese dishes.

The AyosDito.ph Seller Experience

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 Featured,Websites 20 May 2010

I continuously look for websites that will help spread the word about our company and like any other entrepreneur, I seek for free ad placement services online first. One free classified ads site that I’ve come across is AyosDito.ph.

Don't Ever Upset a Bride on Her Wedding Day

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One type of customer that a business can’t afford to upset is a bride. Her wedding day should always be perfect. Let me say that again. It should be PERFECT. Jack and Jenn Catering apparently doesn’t know this fact, or at least failed to remember last December 26.

Your Customer Voice: Share a Story

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 Featured,Your Customer Voice 19 December 2009

Customer service is about the customer’s voice. Time and time again, most companies dictate what the standards are and the customers are left to compromise and things don’t change for the better.

The LTO Renewal Experience

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 Featured,Government Agencies 3 December 2009

This is my personal experience at the LTO Quezon City office. As expected you don’t see smiling faces. From the guard at the gate, to the person at a hut that collects your papers, and as you go through each process.

Mushroom Burger Goes to QC

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 Featured,Restaurants 2 November 2009

We all know Mushroom Burger from our trips to Tagaytay.  The quaint shop along Km. 60 main road is a major stop over for those who fancy a different type of burger.

Good news to city folks! They have a branch over at West Avenue in Quezon City.  I was thrilled …

Sky Broadband: Is it Really Fast?

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 Featured,Internet Services 4 October 2009

Their ads show the promise of a very fast broadband internet connection. Will their own speed test show prove that they are indeed fast? “You see their ads everywhere in the metro. You drive around and see their banners in Ortigas or even along EDSA. If you have Sky Cable…”

Pepper Lunch: Mixed Reviews & Feedback Mechanism

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 Featured,Restaurants 21 September 2009

Pepper Lunch’s feedback mechanism is great compared to other restaurants. They have different mediums and tools to ensure customer feedback gets to the appropriate personnel. “It has been a bit more than a year since they opened their doors and now they have two more locations.”

Globe Tech Support: Kudos to Joseph Abalayan

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I called customer service and they forwarded my request to their technical support group. There is no direct line and I had to wait until they called. This is one process that can be improved. What if it was urgent and I couldn’t wait for a phone call?

Great Customer Service from Doods

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 Featured,Restaurants,Role Models 18 February 2009

Doods has been working for Recipes for years and he has consistently delighted customers with his exceptional customer service. Here is what my visit was like. “It was an ordinary and lazy afternoon. My husband and I went to TriNoma to relax and check out the mall. Soon enough hunger set in and we…..

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