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	<title>Philippine Customer Service &#187; Latest Trends</title>
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		<title>IMMAP-DTI Meeting (DTI Permit Guidelines for Online Promotions)</title>
		<link>http://philippinecustomerservice.com/2011/07/featured/immap-dti-meeting-subject-dti-permit-guidelines-for-online-promotions/</link>
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		<pubDate>Fri, 29 Jul 2011 16:41:47 +0000</pubDate>
		<dc:creator>Choy Zablan</dc:creator>
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		<description><![CDATA[Last Thursday (July 28), I had the privilege of being invited by Ms. Janette Toral of Digital Filipino to the IMMAP-DTI meeting held in Makati City.  Here are some of the highlights in the discussion...]]></description>
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		<title>A Personal 2010 Wish for Philippine Customer Service</title>
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		<pubDate>Thu, 31 Dec 2009 14:36:29 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
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		<description><![CDATA[As we all prepare to welcome the new year, here is a list of what I think may happen and some personal wishes for businesses and consumers alike within the Philippines.]]></description>
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		<title>Chowking Text Service</title>
		<link>http://philippinecustomerservice.com/2008/12/featured/chowking-text-service/</link>
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		<pubDate>Sat, 06 Dec 2008 20:54:02 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
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		<description><![CDATA[Yet another customer service implementation within the fast food industry.Chowking has implemented a text messaging service to receive feedback from their customers. Have you seen their forms when you last visited one of their branches?]]></description>
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		<title>The &#8220;Need Service&#8221; Buzzer</title>
		<link>http://philippinecustomerservice.com/2008/11/latest-trends/the-need-service-buzzer/</link>
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		<pubDate>Sun, 09 Nov 2008 19:11:43 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Latest Trends]]></category>
		<category><![CDATA[Restaurants]]></category>
		<category><![CDATA[ESP Systems]]></category>
		<category><![CDATA[marina]]></category>
		<category><![CDATA[restaurant flagging]]></category>
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		<description><![CDATA[You raise your hand as high as possible and even wave them just to get the waiter&#8217;s attention.  If you&#8217;re lucky, the waiter will notice you and come to your table immediately.  This is the standard.
Recently (but not fairly new), I&#8217;ve come across some restaurants that have buzzers on each ...]]></description>
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