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Bagoong Club – What Service Should Be

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 Restaurants 20 July 2010

BAGOONG CLUB is not a high class expensive restaurant. In fact for those who have tried it, it actually is very reasonable. However, I have rarely gotten the kind of service we received from BAGOONG CLUB even from very expensive establishments.

Berting’s – Simple but Cozy

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 Restaurants 6 July 2010

A fresh face in the restaurant scene recently opened in the Food Alley of the Ortigas Home depot strip – Berting’s Grill. With very simple designs and fixtures, Berting’s draw is not the ambiance but the good food and drinks – and of course the company. Its specialty is LECHON MANOK freshly grilled instead of the usual roasted method. They also have the usual fare of fried tilapia and liempo.

Panciteria Lido: A Twist to the Famous Old Tradition

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 Featured, Restaurants 4 July 2010

I’ve recently been introduced to Panciteria Lido located at the Capital Towers along E. Rodriguez in New Manila. The name sounded familiar and true enough, it was one of those restaurants that my family went to in Binondo, Manila. 
Since 1936, this establishment has been serving customers their famous Pugon Roasted Asado and an assortment of Chinese dishes.

Pepper Lunch Assistant Manager’s “best”

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 Restaurants 2 July 2010

I have always enjoyed eating at Pepper Lunch whether at the Power Plant Mall (Rockwell) or at Edsa Shangrila. But I always knew that their “order at the counter” style will be a cause of a lot of problems.

Buddy's Prohibits Long Staying Customers

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 Restaurants 19 November 2009

After my trip to the bank, I went to Buddy’s Pancit Lucban restaurant at the Tycoon Center in Ortigas. It’s been such a long time since I ate in this restaurant, remembering it was my lunch spot years ago in Makati. My hubby misses their food and I, too, wanted to remember why it was my usual place to dine.

Behrouz Timog: Service is Terrible!

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 Restaurants, Your Customer Voice 8 November 2009

When I eat at any restaurant, my standards would normally change depending on the first impression that establishment has set.  If I go to a food stall or cafeteria, I only expect the basics.  If I order at a hotel, then it’s obvious my standards are higher.

So, what happens when …

Mushroom Burger Goes to QC

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 Featured, Restaurants 2 November 2009

We all know Mushroom Burger from our trips to Tagaytay.  The quaint shop along Km. 60 main road is a major stop over for those who fancy a different type of burger.

Good news to city folks! They have a branch over at West Avenue in Quezon City.  I was thrilled …

The Mexicali Experience at Promenade Greenhills

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 Restaurants 3 October 2009

It was movie night and despite of the rain and expected arrival of Typhoon Pepeng, we decided to leave the house.  We had an hour to kill before we get our popcorn and I was starving!  I wanted something different so it was decided — Mexicali here we come.

We all ordered …

Above & Beyond: Drin of FlapJacks

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 Restaurants, Role Models 23 September 2009

The picture you see below is what I ordered at FlapJacks TechnoHub, a mouth-watering Banana Split Crepe.  Was this my first choice? No it wasn’t.  I wanted to eat their version of the Mango Crepe topped with caramel sauce.  So, what changed my mind? Great customer service did.

Drin, a server …

Pepper Lunch: Mixed Reviews & Feedback Mechanism

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 Featured, Restaurants 21 September 2009

Pepper Lunch’s feedback mechanism is great compared to other restaurants. They have different mediums and tools to ensure customer feedback gets to the appropriate personnel. “It has been a bit more than a year since they opened their doors and now they have two more locations.”

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