Buddy’s Prohibits Long Staying Customers
Restaurants
19 November 2009
After my trip to the bank, I went to Buddy’s Pancit Lucban restaurant at the Tycoon Center in Ortigas. It’s been such a long time since I ate in this restaurant, remembering it was my lunch spot years ago in Makati. My hubby misses their food and I, too, wanted to remember why it was my usual place to dine.
Behrouz Timog: Service is Terrible!
Restaurants, Your Customer Voice
8 November 2009
When I eat at any restaurant, my standards would normally change depending on the first impression that establishment has set. If I go to a food stall or cafeteria, I only expect the basics. If I order at a hotel, then it’s obvious my standards are higher.
So, what happens when …
Mushroom Burger Goes to QC
Featured, Restaurants
2 November 2009
We all know Mushroom Burger from our trips to Tagaytay. The quaint shop along Km. 60 main road is a major stop over for those who fancy a different type of burger.
Good news to city folks! They have a branch over at West Avenue in Quezon City. I was thrilled …
The Mexicali Experience at Promenade Greenhills
Restaurants
3 October 2009
It was movie night and despite of the rain and expected arrival of Typhoon Pepeng, we decided to leave the house. We had an hour to kill before we get our popcorn and I was starving! I wanted something different so it was decided — Mexicali here we come.
We all ordered …
Above & Beyond: Drin of FlapJacks
Restaurants, Role Models
23 September 2009
The picture you see below is what I ordered at FlapJacks TechnoHub, a mouth-watering Banana Split Crepe. Was this my first choice? No it wasn’t. I wanted to eat their version of the Mango Crepe topped with caramel sauce. So, what changed my mind? Great customer service did.
Drin, a server …
Pepper Lunch: Mixed Reviews & Feedback Mechanism
Featured, Restaurants
21 September 2009
Pepper Lunch’s feedback mechanism is great compared to other restaurants. They have different mediums and tools to ensure customer feedback gets to the appropriate personnel. “It has been a bit more than a year since they opened their doors and now they have two more locations.”
Teriyaki Boy: Service & Food Declining
Restaurants
6 April 2009
I remember when Teriyaki boy opened years ago, it was a great alternative to the high-priced Japanese restaurants. The price was reasonable, the quality of their food was excellent and the service was acceptable.
Today, it is disappointing to see the decline of this establishment.
My husband was hesitant and adamant on …
Great Customer Service from Doods
Featured, Restaurants, Role Models
18 February 2009
Doods has been working for Recipes for years and he has consistently delighted customers with his exceptional customer service. Here is what my visit was like. “It was an ordinary and lazy afternoon. My husband and I went to TriNoma to relax and check out the mall. Soon enough hunger set in and we…..
Agave Cantina: Good Service on the Mexican Front
Restaurants
20 December 2008
After watching a movie in the Shangri-la Plaza mall, I had a craving for Mexican food. Good thing there was a new restaurant within the building and my husband and I checked it out.
The staff was very courteous and was very engaging. I was happy to see that strawberry shake …
Chowking Text Service
Featured, Latest Trends, Restaurants
7 December 2008
Yet another customer service implementation within the fast food industry.Chowking has implemented a text messaging service to receive feedback from their customers. Have you seen their forms when you last visited one of their branches?
