Featured,Restaurants 2 November 2009

We all know Mushroom Burger from our trips to Tagaytay.  The quaint shop along Km. 60 main road is a major stop over for those who fancy a different type of burger.

Good news to city folks! They have a branch over at West Avenue in Quezon City.  I was thrilled …

 Restaurants 3 October 2009

It was movie night and despite of the rain and expected arrival of Typhoon Pepeng, we decided to leave the house.  We had an hour to kill before we get our popcorn and I was starving!  I wanted something different so it was decided — Mexicali here we come.

We all ordered …

 Restaurants,Role Models 23 September 2009

The picture you see below is what I ordered at FlapJacks TechnoHub, a mouth-watering Banana Split Crepe.  Was this my first choice? No it wasn’t.  I wanted to eat their version of the Mango Crepe topped with caramel sauce.  So, what changed my mind? Great customer service did.

Drin, a server …

 Featured,Restaurants 21 September 2009

Pepper Lunch’s feedback mechanism is great compared to other restaurants. They have different mediums and tools to ensure customer feedback gets to the appropriate personnel. “It has been a bit more than a year since they opened their doors and now they have two more locations.”

 Restaurants 6 April 2009

I remember when Teriyaki boy opened years ago, it was a great alternative to the high-priced Japanese restaurants.  The price was reasonable, the quality of their food was excellent and the service was acceptable.
Today, it is disappointing to see the decline of this establishment.
My husband was hesitant and adamant on …

 Featured,Restaurants,Role Models 18 February 2009

Doods has been working for Recipes for years and he has consistently delighted customers with his exceptional customer service. Here is what my visit was like. “It was an ordinary and lazy afternoon. My husband and I went to TriNoma to relax and check out the mall. Soon enough hunger set in and we…..

 Restaurants 20 December 2008

After watching a movie in the Shangri-la Plaza mall, I had a craving for Mexican food.  Good thing there was a new restaurant within the building and my husband and I checked it out.
The staff was very courteous and was very engaging.  I was happy to see that strawberry shake …

 Featured,Latest Trends,Restaurants 7 December 2008

Yet another customer service implementation within the fast food industry.Chowking has implemented a text messaging service to receive feedback from their customers. Have you seen their forms when you last visited one of their branches?

 Latest Trends,Restaurants 10 November 2008

You raise your hand as high as possible and even wave them just to get the waiter’s attention.  If you’re lucky, the waiter will notice you and come to your table immediately.  This is the standard.
Recently (but not fairly new), I’ve come across some restaurants that have buzzers on each …