Starbucks Customer Voice Program

I visited Starbucks at Pearl drive last night for a meeting. It was packed considering it was 10pm at night. Not much of a surprise since it is close to the call centers in the area.

It… more

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January 25, 2011

Real Love Campaign Contest Winner

It’s time to announce the winner of the Real Love Campaign contest.  For those who submitted, thank you so much for helping out and supporting the contest. Also, for those who didn’t… more

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October 18, 2010

Real Love Campaign Contest Extended

It has been a week and thank you to those who joined the Real Love Campaign shirt contest. Your posts are great!

I’ve chatted with some supporters and they’ve been wonderful… more

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October 10, 2010

Spread Some Real Love to Kids with Cancer

Customer service has always been seen as something expected from businesses and experienced by consumers. More often, it is tied to external or internal clients. How about… more

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October 2, 2010

A Commendation for KFC

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September 17, 2010

West Tower Oil Leak: FPIC Has Been Cleared

News of the oil leak at the West Tower in Makati has led its residents, the government, and First Philippine Industrial Corporation (FPIC) take action to address the problem. The… more

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August 31, 2010

Above & Beyond: Drin of FlapJacks

The picture you see below is what I ordered at FlapJacks TechnoHub, a mouth-watering Banana Split Crepe.  Was this my first choice? No it wasn’t.  I wanted to eat their version of the… more

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September 23, 2009

Globe Tech Support: Kudos to Joseph Abalayan

It’s the season where people leave Manila and spend about 3-5 days in a beach or go home to their families in the provinces.  I am one of them, being that my husband’s family is to converge in their farm… more

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April 8, 2009

Great Customer Service from Doods

It was an ordinary and lazy afternoon.  My husband and I went to TriNoma to relax and check out the mall.  Soon enough hunger set in and we decided to drop by at Recipes.  We were… more

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February 18, 2009