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	<title>Philippine Customer Service &#187; Role Models</title>
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		<title>Above &amp; Beyond: Drin of FlapJacks</title>
		<link>http://philippinecustomerservice.com/2009/09/restaurants/above-beyond-drin-of-flapjacks/</link>
		<comments>http://philippinecustomerservice.com/2009/09/restaurants/above-beyond-drin-of-flapjacks/#comments</comments>
		<pubDate>Tue, 22 Sep 2009 17:52:54 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Restaurants]]></category>
		<category><![CDATA[Role Models]]></category>
		<category><![CDATA[banana split crepe]]></category>
		<category><![CDATA[customer satisfaction]]></category>
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		<category><![CDATA[FlapJacks Philippines]]></category>
		<category><![CDATA[mango crepe]]></category>
		<category><![CDATA[pancakes]]></category>
		<category><![CDATA[TechnoHub]]></category>

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		<description><![CDATA[The picture you see below is what I ordered at FlapJacks TechnoHub, a mouth-watering Banana Split Crepe.  Was this my first choice? No it wasn&#8217;t.  I wanted to eat their version of the Mango Crepe topped with caramel sauce.  So, what changed my mind? Great customer service did.


Drin, a server ...]]></description>
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		<title>Globe Tech Support: Kudos to Joseph Abalayan</title>
		<link>http://philippinecustomerservice.com/2009/04/featured/joseph-abalayan/</link>
		<comments>http://philippinecustomerservice.com/2009/04/featured/joseph-abalayan/#comments</comments>
		<pubDate>Tue, 07 Apr 2009 17:52:47 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Phone Services]]></category>
		<category><![CDATA[Role Models]]></category>
		<category><![CDATA[customer satisfaction]]></category>
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		<category><![CDATA[Joseph Abalayan]]></category>
		<category><![CDATA[technical support]]></category>

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		<description><![CDATA[I called customer service and they forwarded my request to their technical support group. There is no direct line and I had to wait until they called.  This is one process that can be improved.  What if it was urgent and I couldn't wait for a phone call?]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Great Customer Service from Doods</title>
		<link>http://philippinecustomerservice.com/2009/02/featured/great-customer-service-from-doods/</link>
		<comments>http://philippinecustomerservice.com/2009/02/featured/great-customer-service-from-doods/#comments</comments>
		<pubDate>Wed, 18 Feb 2009 10:12:24 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Restaurants]]></category>
		<category><![CDATA[Role Models]]></category>
		<category><![CDATA[best waiter]]></category>
		<category><![CDATA[great customer service]]></category>
		<category><![CDATA[Recipes]]></category>
		<category><![CDATA[Recipes restaurant]]></category>

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		<description><![CDATA[Doods has been working for Recipes for years and he has consistently delighted customers with his exceptional customer service.  Here is what my visit was like.  "It was an ordinary and lazy afternoon.  My husband and I went to TriNoma to relax and check out the mall.  Soon enough hunger set in and we.....]]></description>
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