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	<title>Philippine Customer Service &#187; Role Models</title>
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	<link>http://philippinecustomerservice.com</link>
	<description>Elevating the standards of customer service within the Philippines.</description>
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		<title>Starbucks Customer Voice Program</title>
		<link>http://philippinecustomerservice.com/2011/01/featured/starbucks-customer-voice-program/</link>
		<comments>http://philippinecustomerservice.com/2011/01/featured/starbucks-customer-voice-program/#comments</comments>
		<pubDate>Tue, 25 Jan 2011 07:44:38 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Restaurants]]></category>
		<category><![CDATA[Role Models]]></category>
		<category><![CDATA[Your Customer Voice]]></category>
		<category><![CDATA[Starbucks]]></category>
		<category><![CDATA[Starbucks Coffee]]></category>
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		<description><![CDATA[I visited Starbucks at Pearl drive last night for a meeting. It was packed considering it was 10pm at night. Not much of a surprise since it is close to the call centers in the area.]]></description>
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		<slash:comments>18</slash:comments>
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		<title>Real Love Campaign Contest Winner</title>
		<link>http://philippinecustomerservice.com/2010/10/featured/real-love-campaign-contest-winner/</link>
		<comments>http://philippinecustomerservice.com/2010/10/featured/real-love-campaign-contest-winner/#comments</comments>
		<pubDate>Mon, 18 Oct 2010 13:20:32 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
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		<category><![CDATA[Your Customer Voice]]></category>
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		<description><![CDATA[It's time to announce the winner of the Real Love Campaign contest.  For those who submitted, thank you so much for helping out and supporting the contest. Also, for those who didn't join but supported by liking the Real Love Campaign Facebook page, we appreciate it greatly.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Real Love Campaign Contest Extended</title>
		<link>http://philippinecustomerservice.com/2010/10/role-models/real-love-campaign-contest-extended/</link>
		<comments>http://philippinecustomerservice.com/2010/10/role-models/real-love-campaign-contest-extended/#comments</comments>
		<pubDate>Sun, 10 Oct 2010 03:11:32 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Role Models]]></category>
		<category><![CDATA[Your Customer Voice]]></category>
		<category><![CDATA[kids with cancer]]></category>
		<category><![CDATA[Real Love Campaign]]></category>
		<category><![CDATA[support cancer]]></category>
		<category><![CDATA[Team Manila]]></category>
		<category><![CDATA[Unilever Foodsolutions]]></category>

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		<description><![CDATA[I've chatted with some supporters and they've been wonderful supporting it by liking the Real Love Campaign Facebook page. Thank you! But, some have just read my original post and  have personally asked me more about the campaign. Because of this, I decided to extend the contest for one (1) more week. I would love to fill the Real Love Facebook wall with more posts of showing their support to help spread the word.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Spread Some Real Love to Kids with Cancer</title>
		<link>http://philippinecustomerservice.com/2010/10/role-models/spread-some-real-love-to-kids-with-cancer/</link>
		<comments>http://philippinecustomerservice.com/2010/10/role-models/spread-some-real-love-to-kids-with-cancer/#comments</comments>
		<pubDate>Sat, 02 Oct 2010 15:23:24 +0000</pubDate>
		<dc:creator>Jam Mayer</dc:creator>
				<category><![CDATA[Role Models]]></category>
		<category><![CDATA[Your Customer Voice]]></category>
		<category><![CDATA[Real Love Campaign]]></category>
		<category><![CDATA[Team Manila]]></category>
		<category><![CDATA[Unilever Foodsolutions]]></category>

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		<description><![CDATA[Customer service has always been seen as something expected from businesses and experienced by consumers. More often, it is tied to external or internal clients. How about customer service meant to support a cause?]]></description>
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		<slash:comments>7</slash:comments>
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		<title>A Commendation for KFC</title>
		<link>http://philippinecustomerservice.com/2010/09/restaurants/a-commendation-for-kfc/</link>
		<comments>http://philippinecustomerservice.com/2010/09/restaurants/a-commendation-for-kfc/#comments</comments>
		<pubDate>Fri, 17 Sep 2010 14:59:50 +0000</pubDate>
		<dc:creator>Choy Zablan</dc:creator>
				<category><![CDATA[Restaurants]]></category>
		<category><![CDATA[Role Models]]></category>
		<category><![CDATA[Your Customer Voice]]></category>
		<category><![CDATA[commendation]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Eastwood City]]></category>
		<category><![CDATA[food]]></category>
		<category><![CDATA[Kentucky Fried Chicken]]></category>
		<category><![CDATA[KFC]]></category>
		<category><![CDATA[Philippines]]></category>
		<category><![CDATA[restaurant]]></category>

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Last August 6, I posted a complaint on KFC’s Facebook fan page.  On that very same day, their Customer Care Team sent me a private message asking for my information details.  I immediately replied and was promised to be contacted by one of their team members.  On August 11, Ms. ...]]></description>
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