Tips and Advice
26 July 2010
Most foreigners have heralded the Philippines as a country with great hospitality. Our tourism industry, although can be better, thrives sometimes on the simple premise that our people go the extra mile to serve tourists and make sure that they have a nice time in any of our 7101 islands.
Featured, Tips and Advice, Transportation
18 July 2010
If you live within Metro Manila, you know how frustrating and disappointing it is to get a cab, especially during rush hours. What’s more infuriating are the people who drive them. It’s very rare that someone tells me a good story when they ride a cab.
Latest Trends, Tips and Advice
31 December 2009
As we all prepare to welcome the new year, here is a list of what I think may happen and some personal wishes for businesses and consumers alike within the Philippines.
Event Organizers, Featured, Tips and Advice
31 December 2009
One type of customer that a business can’t afford to upset is a bride. Her wedding day should always be perfect. Let me say that again. It should be PERFECT. Jack and Jenn Catering apparently doesn’t know this fact, or at least failed to remember last December 26.
Featured, Internet Services, Phone Services, Tips and Advice
21 December 2008
It doesn’t help that PLDT’s customer service has had a steep downfall for the past few months, even years I think, from its residential customers, let alone installing an IVR (interactive voice response). Here is a quick guide for customers calling into the PLDT customer service line, avoiding the unnecessary long wait.
Tips and Advice
3 November 2008
Customer service. A phrase that a lot of us are familiar with both as a consumer and a business. There are about 1,138 blogs about customer service, an estimated 253 million results when searched through Google, and seen and spoken offline many times over.
There are a lot of versions of …
