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	<title>Philippine Customer Service &#187; Tips and Advice</title>
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		<title>PASENSYA NA: The Filipino Excuse for Bad Customer Service</title>
		<link>http://philippinecustomerservice.com/2010/07/tips-and-advice/pasensya-na-the-filipino-excuse-for-bad-customer-service/</link>
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		<pubDate>Mon, 26 Jul 2010 06:41:09 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Tips and Advice]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[pasensya na]]></category>

		<guid isPermaLink="false">http://philippinecustomerservice.com/?p=449</guid>
		<description><![CDATA[Most foreigners have heralded the Philippines as a country with great hospitality. Our tourism industry, although can be better, thrives sometimes on the simple premise that our people go the extra mile to serve tourists and make sure that they have a nice time in any of our 7101 islands.]]></description>
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		<title>We Need a Better Taxi Ride Experience!</title>
		<link>http://philippinecustomerservice.com/2010/07/featured/we-need-better-taxi-ride-experience/</link>
		<comments>http://philippinecustomerservice.com/2010/07/featured/we-need-better-taxi-ride-experience/#comments</comments>
		<pubDate>Sun, 18 Jul 2010 10:03:59 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Tips and Advice]]></category>
		<category><![CDATA[Transportation]]></category>
		<category><![CDATA[Filipino taxi]]></category>
		<category><![CDATA[LTFRB]]></category>
		<category><![CDATA[LTO]]></category>
		<category><![CDATA[Philippine Taxi]]></category>
		<category><![CDATA[Taxi Drivers in Metro Manila]]></category>

		<guid isPermaLink="false">http://philippinecustomerservice.com/?p=430</guid>
		<description><![CDATA[If you live within Metro Manila, you know how frustrating and disappointing it is to get a cab, especially during rush hours. What's more infuriating are the people who drive them. It's very rare that someone tells me a good story when they ride a cab. ]]></description>
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		<slash:comments>5</slash:comments>
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		<title>A Personal 2010 Wish for Philippine Customer Service</title>
		<link>http://philippinecustomerservice.com/2009/12/latest-trends/a-2010-wish-for-customer-service/</link>
		<comments>http://philippinecustomerservice.com/2009/12/latest-trends/a-2010-wish-for-customer-service/#comments</comments>
		<pubDate>Thu, 31 Dec 2009 14:36:29 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Latest Trends]]></category>
		<category><![CDATA[Tips and Advice]]></category>
		<category><![CDATA[Customer Service Forecast]]></category>
		<category><![CDATA[New Year]]></category>
		<category><![CDATA[Year 2010]]></category>

		<guid isPermaLink="false">http://philippinecustomerservice.com/?p=277</guid>
		<description><![CDATA[As we all prepare to welcome the new year, here is a list of what I think may happen and some personal wishes for businesses and consumers alike within the Philippines.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Don&#039;t Ever Upset a Bride on Her Wedding Day</title>
		<link>http://philippinecustomerservice.com/2009/12/event-organizers/dont-ever-upset-a-bride-on-her-wedding-day/</link>
		<comments>http://philippinecustomerservice.com/2009/12/event-organizers/dont-ever-upset-a-bride-on-her-wedding-day/#comments</comments>
		<pubDate>Thu, 31 Dec 2009 13:11:58 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Event Organizers]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Tips and Advice]]></category>
		<category><![CDATA[Bridal Car]]></category>
		<category><![CDATA[Jack and Jenn Catering]]></category>
		<category><![CDATA[Jennifer Rabe-Alleva]]></category>
		<category><![CDATA[Planning a wedding]]></category>
		<category><![CDATA[Twisted Wedding Planner]]></category>
		<category><![CDATA[Wedding Car]]></category>

		<guid isPermaLink="false">http://philippinecustomerservice.com/?p=268</guid>
		<description><![CDATA[One type of customer that a business can't afford to upset is a bride.  Her wedding day should always be perfect.  Let me say that again.  It should be PERFECT. Jack and Jenn Catering apparently doesn't know this fact, or at least failed to remember last December 26.]]></description>
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		<slash:comments>3</slash:comments>
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		<title>The Endless List of Choices: PLDT IVR</title>
		<link>http://philippinecustomerservice.com/2008/12/featured/pldt-ivr/</link>
		<comments>http://philippinecustomerservice.com/2008/12/featured/pldt-ivr/#comments</comments>
		<pubDate>Sat, 20 Dec 2008 17:25:34 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Internet Services]]></category>
		<category><![CDATA[Phone Services]]></category>
		<category><![CDATA[Tips and Advice]]></category>
		<category><![CDATA[Budget Card]]></category>
		<category><![CDATA[IVR]]></category>
		<category><![CDATA[MyDSL]]></category>
		<category><![CDATA[PLDT]]></category>
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		<category><![CDATA[PLDT Card services]]></category>
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		<category><![CDATA[PLDT IVR]]></category>
		<category><![CDATA[PLDT phone service]]></category>
		<category><![CDATA[Telepwede]]></category>
		<category><![CDATA[Touch Card]]></category>
		<category><![CDATA[WeROAM]]></category>

		<guid isPermaLink="false">http://philippinecustomerservice.com/?p=62</guid>
		<description><![CDATA[It doesn't help that PLDT's customer service has had a steep downfall for the past few months, even years I think, from its residential customers, let alone installing an IVR (interactive voice response). Here is a quick guide for customers calling into the PLDT customer service line, avoiding the unnecessary long wait.]]></description>
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		<slash:comments>8</slash:comments>
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