Your Voice on Taxi Drivers: Taxikick and Taxikiss

A quick scan of my Facebook news feed brought my attention to a post about a web application called Taxikick. It is simply a tool where anyone can submit their complaint on… more

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January 9, 2012

Lord of the Flies

This is a guest post by Lois Yasay. 

My colleagues and I were having a dinner meeting at Conti’s Pastry Shop and Restaurant at their Serendra Branch. We absolutely adore their cakes and that’s the… more

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November 2, 2011

IMMAP-DTI Meeting (DTI Permit Guidelines for Online Promotions)

Editor’s Note: Here is an excerpt of IMMAP’s response to the DTI Sales Promo issue. You can view the full message on their website.

While we appreciate… more

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July 30, 2011

Starbucks Customer Voice Program

I visited Starbucks at Pearl drive last night for a meeting. It was packed considering it was 10pm at night. Not much of a surprise since it is close to the call centers in the area.

It… more

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January 25, 2011

Real Love Campaign Contest Winner

It’s time to announce the winner of the Real Love Campaign contest.  For those who submitted, thank you so much for helping out and supporting the contest. Also, for those who didn’t… more

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October 18, 2010

Real Love Campaign Contest Extended

It has been a week and thank you to those who joined the Real Love Campaign shirt contest. Your posts are great!

I’ve chatted with some supporters and they’ve been wonderful… more

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October 10, 2010

Spread Some Real Love to Kids with Cancer

Customer service has always been seen as something expected from businesses and experienced by consumers. More often, it is tied to external or internal clients. How about… more

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October 2, 2010

A Commendation for KFC

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September 17, 2010

Globe Tattoo Customers Are Not Happy

Globe Tattoo.  A “cool” USB stick that promises to get anyone connected.  Formerly branded as Globe Visibility, I was among the first who subscribed to it way back when they… more

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January 10, 2010

Philhosting: Too Many Upset Customers

Our first story was submitted by Jonathan.  His story just validates my decision not to host any of my websites on Philippine soil.  I would hate to generalize but too many… more

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December 23, 2009