Featured,Transportation,Your Customer Voice
9 January 2012
A quick scan of my Facebook news feed brought my attention to a post about a web application called Taxikick. It is simply a tool where anyone can submit their complaint on abusive taxi drivers.
Events,Featured,Restaurants,Your Customer Voice
2 November 2011
This is a guest post by Lois Yasay.
My colleagues and I were having a dinner meeting at Conti’s Pastry Shop and Restaurant at their Serendra Branch. We absolutely adore their cakes and that’s the reason we decided on that restaurant. Halfway through our Mango Bravos and Choco Walnut Tortes, we …
Featured,Government Agencies,Latest Trends,Websites,Your Customer Voice
30 July 2011
Last Thursday (July 28), I had the privilege of being invited by Ms. Janette Toral of Digital Filipino to the IMMAP-DTI meeting held in Makati City. Here are some of the highlights in the discussion…
Featured,Restaurants,Role Models,Your Customer Voice
25 January 2011
I visited Starbucks at Pearl drive last night for a meeting. It was packed considering it was 10pm at night. Not much of a surprise since it is close to the call centers in the area.
Featured,Role Models,Your Customer Voice
18 October 2010
It’s time to announce the winner of the Real Love Campaign contest. For those who submitted, thank you so much for helping out and supporting the contest. Also, for those who didn’t join but supported by liking the Real Love Campaign Facebook page, we appreciate it greatly.
Role Models,Your Customer Voice
10 October 2010
I’ve chatted with some supporters and they’ve been wonderful supporting it by liking the Real Love Campaign Facebook page. Thank you! But, some have just read my original post and have personally asked me more about the campaign. Because of this, I decided to extend the contest for one (1) more week. I would love to fill the Real Love Facebook wall with more posts of showing their support to help spread the word.
Role Models,Your Customer Voice
2 October 2010
Customer service has always been seen as something expected from businesses and experienced by consumers. More often, it is tied to external or internal clients. How about customer service meant to support a cause?
Restaurants,Role Models,Your Customer Voice
17 September 2010
Last August 6, I posted a complaint on KFC’s Facebook fan page. On that very same day, their Customer Care Team sent me a private message asking for my information details. I immediately replied and was promised to be contacted by one of their team members. On August 11, Ms. …
Internet Services,Your Customer Voice
10 January 2010
Globe Tattoo. A “cool” USB stick that promises to get anyone connected. Formerly branded as Globe Visibility, I was among the first who subscribed to it way back when they only had the PhP 2,000 unlimited plan. Am I still using it? No. I personally had a tough time trying to disconnect it because I signed a two year contract. So, despite of the continuous cursing at different business centers, I had to waste PhP 2,000 every month for a crappy connection and service.
Internet Services,Your Customer Voice
23 December 2009
Our first story was submitted by Jonathan. His story just validates my decision not to host any of my websites on Philippine soil. I would hate to generalize but too many stories from colleagues and personal observations have led me to believe that it isn’t reliable to host your online real estate here.
