Internet Services, Your Customer Voice
10 January 2010
Globe Tattoo. A “cool” USB stick that promises to get anyone connected. Formerly branded as Globe Visibility, I was among the first who subscribed to it way back when they only had the PhP 2,000 unlimited plan. Am I still using it? No. I personally had a tough time trying to disconnect it because I signed a two year contract. So, despite of the continuous cursing at different business centers, I had to waste PhP 2,000 every month for a crappy connection and service.
Internet Services, Your Customer Voice
23 December 2009
Our first story was submitted by Jonathan. His story just validates my decision not to host any of my websites on Philippine soil. I would hate to generalize but too many stories from colleagues and personal observations have led me to believe that it isn’t reliable to host your online real estate here.
Featured, Your Customer Voice
19 December 2009
Customer service is about the customer’s voice. Time and time again, most companies dictate what the standards are and the customers are left to compromise and things don’t change for the better.
Restaurants, Your Customer Voice
8 November 2009
When I eat at any restaurant, my standards would normally change depending on the first impression that establishment has set. If I go to a food stall or cafeteria, I only expect the basics. If I order at a hotel, then it’s obvious my standards are higher.
So, what happens when …
