Post Thumbnail of A Personal 2010 Wish for Philippine Customer Service
 Latest Trends, Tips and Advice 31 December 2009

As we all prepare to welcome the new year, here is a list of what I think may happen and some personal wishes for businesses and consumers alike within the Philippines.

Post Thumbnail of Don't Ever Upset a Bride on Her Wedding Day

One type of customer that a business can’t afford to upset is a bride. Her wedding day should always be perfect. Let me say that again. It should be PERFECT. Jack and Jenn Catering apparently doesn’t know this fact, or at least failed to remember last December 26.

Post Thumbnail of Philhosting: Too Many Upset Customers

Our first story was submitted by Jonathan. His story just validates my decision not to host any of my websites on Philippine soil. I would hate to generalize but too many stories from colleagues and personal observations have led me to believe that it isn’t reliable to host your online real estate here.

Post Thumbnail of Your Customer Voice: Share a Story
 Featured, Your Customer Voice 19 December 2009

Customer service is about the customer’s voice. Time and time again, most companies dictate what the standards are and the customers are left to compromise and things don’t change for the better.

Post Thumbnail of The LTO Renewal Experience
 Featured, Government Agencies 3 December 2009

This is my personal experience at the LTO Quezon City office. As expected you don’t see smiling faces. From the guard at the gate, to the person at a hut that collects your papers, and as you go through each process.

Post Thumbnail of Buddy's Prohibits Long Staying Customers
 Restaurants 19 November 2009

After my trip to the bank, I went to Buddy’s Pancit Lucban restaurant at the Tycoon Center in Ortigas. It’s been such a long time since I ate in this restaurant, remembering it was my lunch spot years ago in Makati. My hubby misses their food and I, too, wanted to remember why it was my usual place to dine.

Post Thumbnail of Behrouz Timog: Service is Terrible!
 Restaurants, Your Customer Voice 8 November 2009

When I eat at any restaurant, my standards would normally change depending on the first impression that establishment has set.  If I go to a food stall or cafeteria, I only expect the basics.  If I order at a hotel, then it’s obvious my standards are higher.

So, what happens when …

Post Thumbnail of Mushroom Burger Goes to QC
 Featured, Restaurants 2 November 2009

We all know Mushroom Burger from our trips to Tagaytay.  The quaint shop along Km. 60 main road is a major stop over for those who fancy a different type of burger.

Good news to city folks! They have a branch over at West Avenue in Quezon City.  I was thrilled …

Post Thumbnail of Sky Broadband: Is it Really Fast?
 Featured, Internet Services 4 October 2009

Their ads show the promise of a very fast broadband internet connection. Will their own speed test show prove that they are indeed fast? “You see their ads everywhere in the metro. You drive around and see their banners in Ortigas or even along EDSA. If you have Sky Cable…”

Post Thumbnail of The Mexicali Experience at Promenade Greenhills
 Restaurants 3 October 2009

It was movie night and despite of the rain and expected arrival of Typhoon Pepeng, we decided to leave the house.  We had an hour to kill before we get our popcorn and I was starving!  I wanted something different so it was decided — Mexicali here we come.

We all ordered …

 Page 2 of 4 « 1  2  3  4 »
Zionn designed by ZENVERSE  |  In conjunction with Reseller Hosting from the #1 Web Hosting Provider - HostNexus.