Government Agencies
1 May 2010
It’s that time of the year again when we reflect on and honor the working class. Less than two weeks before May 10 and election fever is getting hotter than El Niño. I’d like to share my hubby’s thoughts on the upcoming elections. The way I see it, the government is serving the public interest and in this case the citizens are the customers of people in office.
Internet Services,Your Customer Voice
10 January 2010
Globe Tattoo. A “cool” USB stick that promises to get anyone connected. Formerly branded as Globe Visibility, I was among the first who subscribed to it way back when they only had the PhP 2,000 unlimited plan. Am I still using it? No. I personally had a tough time trying to disconnect it because I signed a two year contract. So, despite of the continuous cursing at different business centers, I had to waste PhP 2,000 every month for a crappy connection and service.
Latest Trends,Tips and Advice
31 December 2009
As we all prepare to welcome the new year, here is a list of what I think may happen and some personal wishes for businesses and consumers alike within the Philippines.
Event Organizers,Featured,Tips and Advice
31 December 2009
One type of customer that a business can’t afford to upset is a bride. Her wedding day should always be perfect. Let me say that again. It should be PERFECT. Jack and Jenn Catering apparently doesn’t know this fact, or at least failed to remember last December 26.
Internet Services,Your Customer Voice
23 December 2009
Our first story was submitted by Jonathan. His story just validates my decision not to host any of my websites on Philippine soil. I would hate to generalize but too many stories from colleagues and personal observations have led me to believe that it isn’t reliable to host your online real estate here.
Featured,Your Customer Voice
19 December 2009
Customer service is about the customer’s voice. Time and time again, most companies dictate what the standards are and the customers are left to compromise and things don’t change for the better.
Featured,Government Agencies
3 December 2009
This is my personal experience at the LTO Quezon City office. As expected you don’t see smiling faces. From the guard at the gate, to the person at a hut that collects your papers, and as you go through each process.
Restaurants
19 November 2009
After my trip to the bank, I went to Buddy’s Pancit Lucban restaurant at the Tycoon Center in Ortigas. It’s been such a long time since I ate in this restaurant, remembering it was my lunch spot years ago in Makati. My hubby misses their food and I, too, wanted to remember why it was my usual place to dine.
Restaurants,Your Customer Voice
8 November 2009
When I eat at any restaurant, my standards would normally change depending on the first impression that establishment has set. If I go to a food stall or cafeteria, I only expect the basics. If I order at a hotel, then it’s obvious my standards are higher.
So, what happens when …