Featured,Internet Services,Phone Services,Tips and Advice
21 December 2008
It doesn’t help that PLDT’s customer service has had a steep downfall for the past few months, even years I think, from its residential customers, let alone installing an IVR (interactive voice response). Here is a quick guide for customers calling into the PLDT customer service line, avoiding the unnecessary long wait.
Restaurants
20 December 2008
After watching a movie in the Shangri-la Plaza mall, I had a craving for Mexican food. Good thing there was a new restaurant within the building and my husband and I checked it out.
The staff was very courteous and was very engaging. I was happy to see that strawberry shake …
Internet Services,Phone Services
8 December 2008
There are about 3-4 major phone companies in the country that offer broadband connectivity to both consumers and businesses. You have PLDT, Globe, Bayantel and SMART (which by the way is also owned by PLDT).
Switch or not to switch?
Everyone seems to be having …
Featured,Latest Trends,Restaurants
7 December 2008
Yet another customer service implementation within the fast food industry.Chowking has implemented a text messaging service to receive feedback from their customers. Have you seen their forms when you last visited one of their branches?
Food Delicacies
13 November 2008
I admit that Mary Grace’s Ensaymadas is considered as my all time favorite comfort food. If I experience hunger pangs in the middle of the night, instead of chowing down on a rice meal, one Ensaymada will make me happy
Not only has Mary Grace succeeded with her freshly baked goodies …
Banks
10 November 2008
Bank of the Philippine Islands (BPI) have been one of the stable banks I know in the country. I am a depositor myself and have been impressed with their customer service thus far.
What I love about BPI is their online service, both by phone and the web. The reason I …
Latest Trends,Restaurants
10 November 2008
You raise your hand as high as possible and even wave them just to get the waiter’s attention. If you’re lucky, the waiter will notice you and come to your table immediately. This is the standard.
Recently (but not fairly new), I’ve come across some restaurants that have buzzers on each …
Tips and Advice
3 November 2008
Customer service. A phrase that a lot of us are familiar with both as a consumer and a business. There are about 1,138 blogs about customer service, an estimated 253 million results when searched through Google, and seen and spoken offline many times over.
There are a lot of versions of …
