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	<title>Philippine Customer Service &#187; client service</title>
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		<title>Pepper Lunch: Mixed Reviews &amp; Feedback Mechanism</title>
		<link>http://philippinecustomerservice.com/2009/09/featured/pepper-lunch-mixed-reviews-feedback-mechanism/</link>
		<comments>http://philippinecustomerservice.com/2009/09/featured/pepper-lunch-mixed-reviews-feedback-mechanism/#comments</comments>
		<pubDate>Sun, 20 Sep 2009 17:47:56 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Restaurants]]></category>
		<category><![CDATA[client service]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[japanese restaurant in manila]]></category>
		<category><![CDATA[Pepper Lunch]]></category>
		<category><![CDATA[Shangri-la Plaza]]></category>

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		<description><![CDATA[Pepper Lunch's feedback mechanism is great compared to other restaurants.  They have different mediums and tools to ensure customer feedback gets to the appropriate personnel.  "It has been a bit more than a year since they opened their doors and now they have two more locations."]]></description>
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		<title>The World of Customer Service</title>
		<link>http://philippinecustomerservice.com/2008/11/tips-and-advice/the-world-of-customer-service/</link>
		<comments>http://philippinecustomerservice.com/2008/11/tips-and-advice/the-world-of-customer-service/#comments</comments>
		<pubDate>Sun, 02 Nov 2008 16:15:56 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Tips and Advice]]></category>
		<category><![CDATA[client service]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[customer service]]></category>

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		<description><![CDATA[Customer service.  A phrase that a lot of us are familiar with both as a consumer and a business. There are about 1,138 blogs about customer service, an estimated 253 million results when searched through Google, and seen and spoken offline many times over.
There are a lot of versions of ...]]></description>
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