Tips and Advice
26 July 2010
Most foreigners have heralded the Philippines as a country with great hospitality. Our tourism industry, although can be better, thrives sometimes on the simple premise that our people go the extra mile to serve tourists and make sure that they have a nice time in any of our 7101 islands.
Restaurants, Role Models
23 September 2009
The picture you see below is what I ordered at FlapJacks TechnoHub, a mouth-watering Banana Split Crepe. Was this my first choice? No it wasn’t. I wanted to eat their version of the Mango Crepe topped with caramel sauce. So, what changed my mind? Great customer service did.
Drin, a server …
Featured, Phone Services, Role Models
8 April 2009
I called customer service and they forwarded my request to their technical support group. There is no direct line and I had to wait until they called. This is one process that can be improved. What if it was urgent and I couldn’t wait for a phone call?
Tips and Advice
3 November 2008
Customer service. A phrase that a lot of us are familiar with both as a consumer and a business. There are about 1,138 blogs about customer service, an estimated 253 million results when searched through Google, and seen and spoken offline many times over.
There are a lot of versions of …
