A Commendation for KFC

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September 17, 2010

PASENSYA NA: The Filipino Excuse for Bad Customer Service

I’d like to credit the author of this post but we had to omit his name to maintain anonymity as per his request. Thank you for submitting!

Most foreigners… more

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July 26, 2010

The Mexicali Experience at Promenade Greenhills

It was movie night and despite of the rain and expected arrival of Typhoon Pepeng, we decided to leave the house.  We had an hour to kill before we get our popcorn and I was… more

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October 3, 2009

Above & Beyond: Drin of FlapJacks

The picture you see below is what I ordered at FlapJacks TechnoHub, a mouth-watering Banana Split Crepe.  Was this my first choice? No it wasn’t.  I wanted to eat their version of the… more

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September 23, 2009

Pepper Lunch: Mixed Reviews & Feedback Mechanism

I was introduced to Pepper Lunch last year and saw it open in Power Plant.  There was a long line and was intrigued by the menu and how food was served, plus how customers… more

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September 21, 2009

The World of Customer Service

Customer service.  A phrase that a lot of us are familiar with both as a consumer and a business. There are about 1,138 blogs about customer service, an estimated 253 million resultsmore

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November 3, 2008