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	<title>Philippine Customer Service &#187; customer service</title>
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	<description>Elevating the standards of customer service within the Philippines.</description>
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		<title>PASENSYA NA: The Filipino Excuse for Bad Customer Service</title>
		<link>http://philippinecustomerservice.com/2010/07/tips-and-advice/pasensya-na-the-filipino-excuse-for-bad-customer-service/</link>
		<comments>http://philippinecustomerservice.com/2010/07/tips-and-advice/pasensya-na-the-filipino-excuse-for-bad-customer-service/#comments</comments>
		<pubDate>Mon, 26 Jul 2010 06:41:09 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Tips and Advice]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[pasensya na]]></category>

		<guid isPermaLink="false">http://philippinecustomerservice.com/?p=449</guid>
		<description><![CDATA[Most foreigners have heralded the Philippines as a country with great hospitality. Our tourism industry, although can be better, thrives sometimes on the simple premise that our people go the extra mile to serve tourists and make sure that they have a nice time in any of our 7101 islands.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>The Mexicali Experience at Promenade Greenhills</title>
		<link>http://philippinecustomerservice.com/2009/10/restaurants/the-mexicali-experience-at-promenade/</link>
		<comments>http://philippinecustomerservice.com/2009/10/restaurants/the-mexicali-experience-at-promenade/#comments</comments>
		<pubDate>Fri, 02 Oct 2009 20:36:31 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Restaurants]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[greenhills]]></category>
		<category><![CDATA[Mexicali]]></category>

		<guid isPermaLink="false">http://philippinecustomerservice.com/?p=124</guid>
		<description><![CDATA[It was movie night and despite of the rain and expected arrival of Typhoon Pepeng, we decided to leave the house.  We had an hour to kill before we get our popcorn and I was starving!  I wanted something different so it was decided &#8212; Mexicali here we come.

We all ordered ...]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Above &amp; Beyond: Drin of FlapJacks</title>
		<link>http://philippinecustomerservice.com/2009/09/restaurants/above-beyond-drin-of-flapjacks/</link>
		<comments>http://philippinecustomerservice.com/2009/09/restaurants/above-beyond-drin-of-flapjacks/#comments</comments>
		<pubDate>Tue, 22 Sep 2009 17:52:54 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Restaurants]]></category>
		<category><![CDATA[Role Models]]></category>
		<category><![CDATA[banana split crepe]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[FlapJacks Philippines]]></category>
		<category><![CDATA[mango crepe]]></category>
		<category><![CDATA[pancakes]]></category>
		<category><![CDATA[TechnoHub]]></category>

		<guid isPermaLink="false">http://philippinecustomerservice.com/?p=115</guid>
		<description><![CDATA[The picture you see below is what I ordered at FlapJacks TechnoHub, a mouth-watering Banana Split Crepe.  Was this my first choice? No it wasn&#8217;t.  I wanted to eat their version of the Mango Crepe topped with caramel sauce.  So, what changed my mind? Great customer service did.


Drin, a server ...]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Pepper Lunch: Mixed Reviews &amp; Feedback Mechanism</title>
		<link>http://philippinecustomerservice.com/2009/09/featured/pepper-lunch-mixed-reviews-feedback-mechanism/</link>
		<comments>http://philippinecustomerservice.com/2009/09/featured/pepper-lunch-mixed-reviews-feedback-mechanism/#comments</comments>
		<pubDate>Sun, 20 Sep 2009 17:47:56 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Restaurants]]></category>
		<category><![CDATA[client service]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[japanese restaurant in manila]]></category>
		<category><![CDATA[Pepper Lunch]]></category>
		<category><![CDATA[Shangri-la Plaza]]></category>

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		<description><![CDATA[Pepper Lunch's feedback mechanism is great compared to other restaurants.  They have different mediums and tools to ensure customer feedback gets to the appropriate personnel.  "It has been a bit more than a year since they opened their doors and now they have two more locations."]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>The World of Customer Service</title>
		<link>http://philippinecustomerservice.com/2008/11/tips-and-advice/the-world-of-customer-service/</link>
		<comments>http://philippinecustomerservice.com/2008/11/tips-and-advice/the-world-of-customer-service/#comments</comments>
		<pubDate>Sun, 02 Nov 2008 16:15:56 +0000</pubDate>
		<dc:creator>Jam Mayer-Flores</dc:creator>
				<category><![CDATA[Tips and Advice]]></category>
		<category><![CDATA[client service]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[customer service]]></category>

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		<description><![CDATA[Customer service.  A phrase that a lot of us are familiar with both as a consumer and a business. There are about 1,138 blogs about customer service, an estimated 253 million results when searched through Google, and seen and spoken offline many times over.
There are a lot of versions of ...]]></description>
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