Internet Services, Your Customer Voice
10 January 2010
Globe Tattoo. A “cool” USB stick that promises to get anyone connected. Formerly branded as Globe Visibility, I was among the first who subscribed to it way back when they only had the PhP 2,000 unlimited plan. Am I still using it? No. I personally had a tough time trying to disconnect it because I signed a two year contract. So, despite of the continuous cursing at different business centers, I had to waste PhP 2,000 every month for a crappy connection and service.
Featured, Phone Services, Role Models
8 April 2009
I called customer service and they forwarded my request to their technical support group. There is no direct line and I had to wait until they called. This is one process that can be improved. What if it was urgent and I couldn’t wait for a phone call?
